Customer Service

Our customer service team is ready to answer your questions.

Contact Us

For questions regarding order cancellations, returns and product troubleshooting, please give us a call at (800) 605-3369 (See Customer Care hours below).
For all other inquiries, choose from the following options.

General Sales

(800) 556-2896

Monday-Friday: 7 a.m.–5 p.m. PST
Saturday & Sunday: Closed

Parts & Tech Support

(800) 605-3369

In-Warranty Product Support
Monday-Friday: 6 a.m.–3 p.m. PST
Saturday & Sunday: Closed

Out-of-Warranty Product Support
Monday-Friday: 6 a.m.–5 p.m. PST
Saturday & Sunday: Closed

JRNY Support
Create a JRNY Support Ticket

Facebook

Click Here

Monday–Friday: 6 a.m.–2:30 p.m. PST