Customer Service

Our customer service team is ready to answer your questions.

Contact Us

Email

Product Support | JRNY Support

Please allow up to 2 business days for a reply.

General Sales

(800) 556-2896

Monday-Friday: 7 a.m.–5 p.m. PST
Saturday & Sunday: Closed
12/24/2024: Closed
12/25/2024: Closed
12/31/2024: 7 a.m.–5 p.m. PST
1/1/2025: 7 a.m.–3 p.m. PST

Parts & Tech Support

(800) 605-3369

In-Warranty Product Support
Monday-Friday: 6 a.m.–3 p.m. PST
Saturday & Sunday: Closed
12/24/2024: 6 a.m.–3 p.m. PST
12/25/2024: Closed
12/31/2024: 6 a.m.–3 p.m. PST
1/1/2025: Closed

Out-of-Warranty Product Support
Monday-Friday: 6 a.m.–5 p.m. PST
Saturday & Sunday: Closed
12/24/2024: 6 a.m.–5 p.m. PST
12/25/2024: Closed
12/31/2024: 6 a.m.–5 p.m. PST
1/1/2025: Closed

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Monday–Friday: 6 a.m.–2:30 p.m. PST